Error 9

Modified on Tue, 13 Feb 2024 at 06:24 PM

This article explains what to do if you have an Error 9 message shown when accessing training.


When a learner tries to access a training course the Learning Management System (LMS) shows an Error 9 message.


There are two possible causes for this error:

  • The learner has not been enrolled onto the training course.

  • The training course status has been changed to On hold.


Contact your training administrator for more information on your enrolments and the status of this training course.

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